AI-Powered Contact Center Solutions
We integrate cutting-edge AI with world-class professional services for Genesys, Avaya, and Cisco. Our dual expertise empowers you to deliver seamless, intelligent, and hyper-personalized customer journeys.
AI-Powered Solutions
Cutting-edge AI integration for intelligent customer service
Contact Center Excellence
Expert implementation of Genesys, Avaya, and Cisco platforms
Targeted Optimization
Data-driven improvements for maximum efficiency
Automation & Integration
Seamless automation for enhanced customer experience
Why Choose CXROOT?
We are more than just a technology provider. We are your partner in transformation.
Deep Expertise in AI
We are specialists in applying AI to solve real-world business problems, from automating processes to uncovering deep insights from data.
Vendor-Agnostic Solutions
We are not tied to any single vendor. We recommend and implement the best solution for your specific needs, ensuring you get the right fit for your business.
Focus on ROI
We are committed to delivering solutions that provide a clear and measurable return on investment, from reducing costs to increasing revenue.
Collaborative Partnership
We work as an extension of your team, providing ongoing support and guidance to ensure your long-term success.
Our Services
We offer a comprehensive suite of services to help you design, implement, and manage your contact center, ensuring you deliver a world-class customer experience.
Contact Center Platforms
We provide comprehensive solutions for the world’s leading contact center platforms. Our expertise ensures seamless integration, enhanced functionality, and a superior customer experience.
- Genesys: Cloud, Engage, and Multicloud CX
- Avaya: Experience Platform, and Aura
- Cisco: UCCE, PCCE, and Webex Contact Center
- Solution design, implementation, and optimization
Professional Services
Our certified experts provide a wide range of professional services to help you get the most out of your contact center investment, from initial design to ongoing optimization.
- Consulting and strategic planning
- Implementation and migration services
- Custom application development and integration
- Performance tuning and health checks
Managed Services
Our managed services provide proactive, 24/7 support for your contact center environment, ensuring high availability, security, and peace of mind.
- 24/7 proactive monitoring and support
- Incident, problem, and change management
- Security and compliance management
- Dedicated technical account manager
Powering the World's Leading Brands
What Our Clients Say
We are proud to have partnered with some of the world's leading brands to help them achieve their customer experience goals.
The team at CXROOT is second to none. Their deep expertise in Genesys Cloud allowed us to migrate seamlessly and we are already seeing a significant improvement in our customer satisfaction scores.
Our Avaya environment is complex, but the team at CXROOT has been an invaluable partner in helping us to optimize our workforce management and reduce costs. Their managed services are top-notch.
We have been working with CXROOT for over five years, and they have been a key partner in our success with Cisco UCCE. Their proactive support and deep technical knowledge are unmatched.
Trusted by the world's leading platforms
Ready to Transform Your Business with AI?
Join industry leaders who are already leveraging our AI solutions to drive growth, improve efficiency, and deliver exceptional customer experiences.