Legal
Terms of Service
Last updated: January 2025
1. Acceptance of Terms
Welcome to CXROOT. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time.
2. Description of Services
CXROOT provides AI-powered solutions including:
- Contact Center AI solutions
- Enterprise automation platforms
- Custom AI development services
- AI strategy consultation
We reserve the right to modify, suspend, or discontinue any part of our Services at any time.
3. User Responsibilities
By using our Services, you agree to:
- Provide accurate and complete information
- Use the Services only for lawful purposes
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Maintain the confidentiality of any access credentials
4. Intellectual Property
All content, features, and functionality of our Services are owned by CXROOT or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use our Services. You may not:
- Copy, modify, or create derivative works
- Reverse engineer or attempt to extract source code
- Use our intellectual property for commercial purposes without permission
5. Client Data and Privacy
When providing Services to clients, we may process data on behalf of our clients:
- Clients retain ownership of their data
- We act as a data processor in accordance with applicable laws
- Separate data processing agreements govern the handling of client data
- We implement appropriate security measures
6. Payment Terms
Payment terms are specified in separate service agreements:
- Fees are due within 30 days of invoice date unless otherwise specified
- Late payments may incur additional charges
- We reserve the right to suspend Services for non-payment
- All fees are non-refundable unless otherwise agreed
7. Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including:
- Merchantability and fitness for a particular purpose
- Non-infringement
- Accuracy, completeness, or reliability
- Uninterrupted or error-free operation
8. Limitation of Liability
To the fullest extent permitted by law, CXROOT shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from service interruptions
- Damages exceeding the fees paid for the Services
9. Termination
Either party may terminate these Terms at any time. Upon termination:
- Your access to the Services will cease
- We may delete your account and data
- Payment obligations remain in effect
- Confidentiality obligations survive termination
10. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes will be resolved in the appropriate courts located in Wyoming.
11. Contact Us
If you have any questions about these Terms, please contact us:
Email: support@cxroot.com
Address: Sheridan, WY
Questions About Our Terms?
Our team is here to help clarify any questions about our terms of service.
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